Quick Start and User’s Technical Guide
Welcome to Light Touch®.
Getting started is simple. In just a few moments, you’ll be ready to begin using Light Touch®. Let’s begin.
1.
To begin your session, turn the power on by pressing the button that has the logo dots on the earpiece which says ”Light Touch.” A solid white light means the session has started, a blinking white light means the device needs to be charged, and a red light means the device is charging. (See the Technical Guide below for charging instructions.)
2.
Hold the earpieces, one in each hand, and bring them to your ears, making sure the Light Touch® logo is in a horizontal position, then gently press the silver pieces to the hollows of your ears.
3.
Press the silver circles against the hollows of both ears (the concha).
4.
Firmly wrap and press the flexible bands wrapped snugly around the backs of the ears.
5.
Make sure the wrap all the way around the back of the ear is secure, and the silver parts are touching the bilateral conchae (both hollows of the ears, where the temporal bone of the cranium can be palpated).
(Steps 2 and 3 can be done at the same time. The cable wire that connects the two earpieces can be worn in the front or back of the neck.)
Technical Guide
1. Device Placement & Usage Guidelines
Correct Placement
Light Touch® should be placed behind the holes of the ears, at the hollows known as the conchae.
Do not insert the device into the ear canal.
Ensure the silver earpieces are in direct contact with the conchae for proper operation.
If the device shifts, press the ear wrap behind the ear while simultaneously pressing the silver earpiece to the conchae.
Usage Recommendations
Standard recommended use: 40 minutes per day for 10 consecutive days, or up to 6 hours per day, then as needed.
May be used up to 6 hours per day, including during sleep.
Staying well hydrated is recommended during use.
The device does not produce sound and requires no prior training to use.
What You May Notice
The Light Touch® experience can be subtle and may vary from person to person. Some users report noticing changes in calm, clarity, focus, relaxation, emotional steadiness, recovery, or restful sleep.
For some people, the experience is noticeable during or shortly after use; for others, changes may become easier to recognize with consistent use over time.
Pay attention to how you feel before, during, and after using Light Touch®, including your sense of calm, mental clarity, physical relaxation, and readiness to rest, recover, or return to your day.
If you experience discomfort while using Light Touch®, pause or discontinue use.
Enhanced Use
Light Touch® can be incorporated into meditation, relaxation practices, bodywork, counseling, therapy, or other wellness routines when appropriate.
It may also be worn during everyday activities that support calm, focus, reflection, recovery, or relaxation.
Pause or discontinue use if you experience discomfort.
2. Charging Instructions
Use only the Light Touch® proprietary charger.
Plug the connector cable into the device and the power plug into a 0.5A minimum outlet.
The LED will glow red during charging.
A full charge takes up to 3 hours and lasts approximately 13 days of operation.
Do not use the device while charging.
3. Cleaning & Maintenance
Use an alcohol swab to clean Light Touch® after use, particularly the ear wraps and silver contact pieces.
Do not submerge Light Touch® in water or expose the device housings to water or other liquids.
Allow the device to dry completely before storing.
IPX0 Rating — Keep Device Housings Dry
The Light Touch® device housings are rated IPX0 and should be kept dry.
The ear wraps and silver contact pieces are designed to contact the body and may come into contact with normal skin moisture or perspiration during use.
Store Light Touch® in a clean, dry environment when not in use.
4. Safety & Precautions
Light Touch® is intended for general wellness use and is not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.
Do not use while driving or operating heavy machinery.
Avoid exposure to water—device is not waterproof.
Do not use if you have implanted medical devices, such as:
Pacemakers
Defibrillators
Spinal cord stimulators
Brain implants
Any electromechanical or metallic implants
Avoid electromagnetic fields – Do not use near MRI machines, radio frequency surgical devices, or other strong electromagnetic environments.
Not for children under 12.
Avoid use on irritated skin – Do not use if there is a rash, infection, swelling, sore, or wound on the session area.
May trigger security alarms – The device contains metal components and may activate metal detectors.
5. Troubleshooting
Device Not Turning On?
Charge the Light Touch® – If the device is charging, the button will glow red.
Restart the Device – Turn it off and on again.
Check Power Connection – Ensure the charger is securely plugged in and that you are using the official Light Touch® charger.
If you do not see the button glowing at all, try re-charging to ensure the red light glows. Then, allow the device to fully charge. Try again to turn it on and you should see a white light. If at that point you do not see a white light, then you may return the device for service.
6. Returns & Warranty
Returns Policy
30-day return window from delivery date for a full refund.
Shipping fees are non-refundable, except in cases of defective merchandise or shipping errors.
Returns will be denied if:
The product is damaged or missing parts.
The product has been modified or altered.
The product is not returned with all accessories.
No refunds will be processed after 10 days.
Warranty & Liability Disclaimer
Light Touch® is sold as-is, without additional warranties beyond those stated.
Seller disclaims all implied warranties, including fitness for a particular purpose.
No user-serviceable parts – If malfunctioning, contact customer service.
Do not attempt to replace the battery or modify the device.
7. Contact Support
For troubleshooting, warranty claims, or returns, contact Light Touch® Customer Support at: Emily@MyLightTouch.com
Final Notes
Always use as instructed.
If the device appears damaged, discontinue use and contact customer support.
Never attempt to repair or open the device housing—unauthorized modifications will void any warranty.